If you need to design your own chatbot, building, training and implementing conversational interactions in any application, device or channel, from Evolutio we advise and implement solutions with IBM Watson Assistant. It combines machine learning, natural language understanding, and built-in dialog tools to create conversational flows between your applications and your users.

Artificial intelligence allows you to search for an answer from a knowledge base, request more information, or direct users to an agent. It can be implemented in any cloud or local environment, being available where you need it.

Benefits

  • Simple customer experience: The chat interface is designed based on years of knowledge to help you design your interactions easily.
  • Its intuitive interface allows you to easily create dynamic customer interactions.
  • Natural Language Understanding (NLU) provides training recommendations for building, running, and improving your assistant.
  • Integrated with any system or channel: messaging, voice channels (IVR), call center desks or any other application in your company.
  • Your assistant implementation will not depend on your cloud provider, now or in the future.